Shipments and returns

If you have any questions, suggestions or troubles choosing the delivery method or any other problems, please contact our support service by clicking on the envelope icon on the very top right corner or e-mail

The delivery

All orders are delivered worldwide by the Danish National Post Office Service (“Post Danmark”) or GLS carrier. It depends on a particular country, which company will choose. 
We proceed and send the orders within 1-2 days.
The delivery costs are FREE for all orders over 130 EUR or 999 DKK for the most of the countries in Europe. For all orders under 130 EUR - price is 11-15 EUR.
Please contact our support service if you have any questions.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Read the RULE number 7 under the TERMS and CONDITIONS for more information.

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